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Troubleshooting Articles
How do I correctly Tag a document for PDF-eXPLODE processing - what are the rules for a tag?
Viewed 2421 times since Thu, Dec 4, 2014
ISSUE:Incorrect exploded file names or archived folders are only a few of the errors I seem to get in the Log. What are the rules for a Tag?ANSWER: What is a "TAG"?A "Tag" is a string of text embedded in the report, in a specific format conforming to... Read More
I am evaluating the software and get an error "Illegal Call" when the program is about to explode so effectively the program is not working at all. What can I do?
Viewed 2674 times since Wed, Jul 15, 2015
ISSUE:  When running PDF-eXPLODE, the User will get an error showing in the log of "Illegal Call" when exploding the PDF.  This shows as follows in the log:   Starting Exploding engine. Removing forbidden characters from tag. ... Read More
I have intermittent problems running PDF-eXPLODE. How do I configure PDF-eXPLODE for problem free processing?
Viewed 8541 times since Thu, Dec 4, 2014
ANSWER: GENERAL It is very important that you install either of the 32 Bit or 64 Bit which matches your Windows architecture. If you don't, a 32 B installer cannot install the printer in a 64 B Win version. No error will occur - but no... Read More

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