ISSUE: When I print a report to the PDFeXPLODE Pirnter, I get this strange error "Error No: 62 Input past end of file Line No  110 Procedure - 'GetPSTitle'". This was not happening last week and it does not happen if I have a PDF... Read More

ISSUE: PDF-eXPLODE has run for a a good few years with no issues. Today we now have a problem where print options appears when running in visible (NON-SILENT) mode, if I click on Explode Now, the process window comes up with "Initializing PDF... Read More

ISSUE: My SMTP settings in PDF-eXPLODE Email Settings is a Username nd Password. However, Gmail is complaining that PDF-eXPLODE the app, is 'Not Secure'.  I have to replace the password with an App-password based on 2 Step... Read More

ISSUE: I have been dragging and dropping PDFs on the PDF-eXPLODE print queue window. What normally happens next is the program immediately starts exploding (or splitting) the pages of the PDFs and finally emails them. Lately, the moment I drag and... Read More

ISSUE:  I started my Licensing as instructed, by using Run As Administrator. Despite that, when I click Activate onLine License ID and enter my License ID and Password, I get an Error #101 - please contact Technical support, as shown here:    Â... Read More

ISSUE:  I have been experiencing intermittent failures when sending SMTP emails from PDF-eXPLODE via Office 365. I was advised that the possible reason for this was my old version of PDF-eXPLODE had an outdated TLS component. So I updated my... Read More

ISSUE:  How can I configure my new PC (or Server) with the PDF-eXPLODE License I am moving from another server?   ANSWER: This answer applies to both a license move or a new installation of PDF-explode on your (new) PC or Server.  It... Read More

ISSUE: I have an existing report in PDF format, occasionally created by another PDF engine (or in some cases, previously generated by PDF-eXPLODE itself).  I need to regenerate this report to email the pages. I have no way of regenerating the... Read More

ISSUE: Incorrect exploded file names or archived folders are only a few of the errors I seem to get in the Log. What are the rules for a Tag? ANSWER: What is a "TAG"? A "Tag" is a string of text embedded in the report, in a... Read More

ISSUE:  When running PDF-eXPLODE, the User will get an error showing in the log of "Illegal Call" when exploding the PDF.  This shows as follows in the log:   Starting Exploding engine. Removing forbidden characters from tag. ... Read More

ANSWER: GENERAL It is very important that you install either of the 32 Bit or 64 Bit which matches your Windows architecture. If you don't, a 32 B installer cannot install the printer in a 64 B Win version. No error will occur - but no... Read More