I informed 3000AD Systems that I need to reactivate the license as the old PC has been retired from service. I was promptly informed that the license was reactivated and ready to relicense. I have installed the correct version PDF-eXPLODE (v4 /64 Bit) to match my Windows architecture. I then opened PDF-eXPLODE and I get the evaluation screen. I select Activate On Line and once I get the License entry screen, I enter the License ID and password. I get a "success" message but the evaluation screen does not disappear. Any further attempt to relicense gives me an error message that says "The license has been used previously". What am I doing wrong with Licensing?
Please ensure you follow these licensing instructions EXACTLY so that you do not have any issues.
Article ID: 78
Created On: Wed, Feb 1, 2017 at 2:13 AM
Last Updated On: Wed, Feb 1, 2017 at 2:34 AM
Online URL: http://kb.pdf-explode.com/article/what-is-the-correct-method-of-licensing-pdf-explode-as-i-have-not-been-successful-78.html