How good is PDF-eXPLODE Support?
The best way to gauge this is to read some of the feedback...
Andy Hopkins, CA, USA: "Can’t say enough positives about the product, company and particularly Mark Fonseca – simply put – a perfect 10! "
Stephen Brayshaw, WA, AUSTRALIA: "Fantastic product, only good things to say about PDF-eXPLODE, easy to install, easy to use, it will save you money and it will save you time"
Jeremy Green, OK, USA: "Just got off a webinar, Mark and PDF-eXPLODE are awesome. Solved all of our invoicing problems. So Easy, thank you Mark!"
Barbara Blanton, CA, USA: "Technical support is unprecedented. Couldn’t get my files to explode post-install, and don’t know anything about technology. Contacted tech support via eMail on one evening and again early the next morning. Just from sending a simple screen shot of my error messages (because I was unable to competently explain much beyond that), I received responses within minutes of each request. Problem was solved in a matter of minutes. Thank you Mark Fonseca!"
Connie Staley, WA, USA: "I love PDF-eXPLODE - it is a great product for a great price, and the gravy on the kibbles is that they have excellent customer service. It isn’t unusual to get a phone call, or a reply to an e-mail within a few hours any time I’ve had a problem. (Two problems in 5 years!) The problems that I have had were not the program, but random things that happen that Mark then has to fix. Money well spent any way you look at it! "
Andy Quan, CA, USA: "Absolutely the best software. Saved our company over $1000 in expensive software that could do only half the job PDF-Explode could deliver. We have been running this software, installing on 5+ computers, for over 5 years and have not ran into any issue so far. Tech support is awesome. Mark is super fast in getting back to me with issues. 5 Stars"
Angela Meharg, ON, CANADA: "PDF-Explode has been brilliant for my customers. Exploding commission reports right to email saves them hours every month! Love you PDF-eXPLODE!"
Denise Ordoyne, USA: "Best support ever. Mark is always so knowledgeable & helpful! Great product!"
Kris Hart, SC, USA "It’s simply a NO BRAINER if you are looking for a way to automate the sending of electronic documents. It’s very fast, support is great, and the cost of the product pays for itself very quickly. Try it, you will love it!"
Priority Support is paid-for-support renewable on an annual basis. It can be purchased at any time. Priority Support, purchased along with a new product or upgrade, will commence at the conclusion of the Startup Period and will be provided as long as Priority Support has been purchased for all current licenses.
Priority Support is defined as:
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