Why is my PDF not encrypted with the password I saved in the Tag?
Viewed 1384 times since Fri, Dec 5, 2014
ISSUE I have a password Variable correctly coded in my PDF-eXPLODE document tag. I have also configured Password variable in the PDF-eXPLODE Options screen. When PDF-eXPLODE processing is done, I notice that the PDF files are not encrypted. ... Read More
I cannot figure out why my exploded document won’t email
Viewed 1436 times since Fri, Dec 5, 2014
ISSUE:I have a Word document with several pages to be exploded and emailed. However despite creating the Master PDf and the correct number of exploded PDFs, it does not email. My 'Test Connection' button works. So what is the issue?ANSWER... Read More
PDF-eXPLODE Print Server appears to hang when a User’s print output arrives on the server for processing
Viewed 1461 times since Fri, Dec 5, 2014
ISSUE: PDF-eXPLODE allows a single processing instance. It is possible that 2 instances of the PDF-eXPLODE.EXE exists in the Task Manager and one is causing the other to stall. ORThe ‘Privilege Level’ in the Win 7/Win 2008 or Win 2003... Read More
Which characters cannot be used in the PDF-eXPLODE tag?
Viewed 1479 times since Fri, Dec 5, 2014
ISSUE : Some characters cannot be used in the tag. ANSWER : Illegal Characters In PDF-eXPLODE, the tag (without the <pdfexplode> front and back node) is used as a temporary PDF file name. Some characters cannot be used in... Read More
How do I print documents that have no e-mail address?
Viewed 1492 times since Fri, Dec 5, 2014
ISSUE:Some of the Clients may not have email addresses. So processing a whole batch of invoices where only some of them have email addresses, need not be a processing problem. Where an Invoice has no email address, it is necessary to Print and mail... Read More
How can I clear the print jobs queue and restart PDF-eXPLODE as it appears frozen?
Viewed 1503 times since Sat, Oct 1, 2016
ISSUE: Our PDF-eXPLODE program seems to be stuck or frozen. If we try to open the program from the desktop shortcut, screen shown below opens with all outstanding jobs and after a very brief wait, the window closes and we are getting nowhere. We... Read More
When I run PDF-eXPLODE in non-silent mode and click either ’EXPLODE NOW’ or ’CREATE PDF’ buttons, I get a Windows error
Viewed 1513 times since Fri, Dec 5, 2014
ISSUE: If you are in non-silent mode and you select PRINT from your report or document, you are prompted with the PDF-eXPLODE Print options screen. On clicking the EXPLODE NOW or CREATE PDF button in order to continue the processing, the... Read More
How can you create a Tag that can Fax, Email and/or Print within the same process?
Viewed 1812 times since Fri, Dec 5, 2014
ISSUE:A User posed the following question:"Just reviewing the options for printing. I can see that you can set it to Email and Print, or just print and not email. It would be really nice if there was an option to ‘Email when there’s... Read More
How can I debug any processing issues?
Viewed 1820 times since Fri, Dec 5, 2014
ISSUE:PDF-eXPLODE has 2 logs files generated during processing - What does each one do and where do I locate them?ANSWER: Each LOG file in PDF-eXPLODE has a specific purpose. Most processing errors can can be debugged by use of either PDF-eXPLODE log... Read More
Error: 75 Path/File access error
Viewed 1865 times since Wed, Nov 26, 2014
ISSUE: We are using PDF Exploded Version 3, server license, This has been running fine on a server for quite a while now, and all of the sudden we have begun receIving error messages on the server every now and then. This happens when a user prints... Read More
How can I automatically print one or more exploded PDFs that were not emailed?
Viewed 2491 times since Wed, Dec 3, 2014
ISSUE:I have a large multi-page Invoice report that must be exploded into several PDFs. Each of the exploded PDFs are assigned a destination email if the Client has an email address in the database. However there are a handful of Clients with no... Read More
Error: System cannot find the file specified
Viewed 3100 times since Fri, Dec 5, 2014
ISSUE:When processing a report I get the error "System cannot find the specified file". The process stops until I click OK and then the PDF-eXPLODE process aborts. ANSWER:This can be due to one of the following issues: Your Anti-Virus software has... Read More
I can’t get PDF drag and drop to work when I drop a tagged PDF onto the PDF-eXPLODE Print Queue window
Viewed 3295 times since Fri, Dec 5, 2014
Issue: If you Drag and Drop a PDF which has an embedded PDF-eXPLODE tag on each page, the exploding process does not commence immediately as it should. Generally the mouse cursor should display as a '+' over the Printer queue surface but it... Read More
HTML based Hyperlinks do not get preserved when my document is exploded to PDF
Viewed 3327 times since Fri, Dec 5, 2014
ISSUE: In the Report (e.g. Crystal Reports) or a document (MS Word) to be exploded by PDF-eXPLODE, any text (for example "Click Here") that is configured as an HTML Hyperlink (highlight text, right click and select 'Hyperlink&... Read More
How do I use PDF-eXPLODE with Microsoft Excel?
Viewed 3441 times since Thu, Dec 4, 2014
ISSUE: Microsoft Excel worksheets do not have preset pagination like a Word document. The page formatting is generally done during the print stage. Where or how can I insert a PDF-eXPLODE tag so it appears on each page of the Excel report? ... Read More
How do I stop PDF-eXPLODE from processing a job? I terminated the PDF-eXPLODE in the Windows Task Manager but every time I start up it resumes
Viewed 4637 times since Fri, Dec 5, 2014
ISSUE:How do I stop PDF-eXPLODE from processing a job? I terminated the PDF-eXPLODE process in the Windows Task manager but every time I start up PDF-eXPLODE, the job processing resumes.ANSWER:The .TMP file is the source output from Windows and if... Read More
I am getting a "Run time error 70 - permission denied"
Viewed 5483 times since Fri, Dec 5, 2014
ISSUE:I am getting a "Run time error 70 - permission denied".. This seems to happen each time I am either about to create a PDF or the program says "Processing Client documents"ANSWER: You may not have permissions to write to the PDF creation... Read More
PDF-eXPLODE is not splitting nor emailing any PDFs
Viewed 5512 times since Fri, Aug 14, 2015
ISSUE: I click Print in my accounting report and I see the report output prepared by Windows. Sometimes nothing happens; other times, I see PDF-exPLODE start creating a PDF but nothing further happens. The program closes with no exploded PDFs... Read More