How do I prevent or minimise the risk of my emails going to SPAM?
Viewed 42 times since Mon, Jul 30, 2018
ISSUE: Is there a way to schedule the emails to reduce the likelihood of the email server being flagged as a spammer? For example, if we have 500 emails to send and they all go at once that will likely trigger a 'black list' event. ... Read More
My emails do not ’Send’ and the detailed log shows a Winsocket Error: 10053- An established connection was aborted...
Viewed 972 times since Thu, Dec 4, 2014
ISSUE:My emails do not send and the detailed log shows a Win socket Error: 10053 WSAECONNABORTED -An established connection was aborted by the software in your host machine. ANSWER:This error may be caused by anti-virus software running on your... Read More
Error 0 shows in the Log when sending emails via MS Outlook
Viewed 985 times since Thu, Dec 4, 2014
ISSUE:All emails via MS Outlook (MAPI configuration instead of SMTP) are not sent and an Error 0 appears in the log. What does this error relate to?ANSWER:MS Outlook does not necessarily communicate much information back to PDF-eXPLODE when errors... Read More
When I click the Test Connection button in PDF-eXPLODE, I get an error
Viewed 996 times since Thu, Dec 4, 2014
ISSUE:Clicking the Test connection button produces an error. OR in Win 7 the button is disabled (the button click does not initiate any response.). The solution below applies to both errors i.e. when you get a Windows error 429 or no button click... Read More
Each of my emails sent by PDF-eXPLODE via MS Outlook appear either locked or corrupted and I cannot seem to open or send them
Viewed 1230 times since Thu, Dec 4, 2014
ISSUE:I have configured MS Outlook for sending email from PDF-eXPLODE. Each email I try to send via MS Outlook appear in the 'Outbox' but do not get transmitted. When I try to open them to send, I get the error message "Cannot open this... Read More
Why is the Microsoft Outlook (MAPI) option in PDF-eXPLODE Email Connection greyed out?
Viewed 1675 times since Sat, Nov 29, 2014
ISSUE:I notice that my MS Outlook option in the Email Connection Settings is greyed out (aka disabled) despite the fact I have MS Outlook installed on the PC. What is the reason or how can I use MS Outlook (MAPI) for emailing?ANSWER:For MS Outlook... Read More
I get an error 429 when trying to send emails via SMTP
Viewed 1896 times since Wed, Nov 26, 2014
ISSUE: The following error appears in the log just as PDF-eXPLODE is about to send emails. Error #: 429 occurred - ActiveX component can't create object This causes the program to abort emailing and the process session ends with no emails... Read More
I am using SMTP for emailing my document in PDF-eXPLODE. How do I get external emails to be delivered?
Viewed 2870 times since Thu, Dec 4, 2014
Issue: Each time I use an email address which is an external domain, the email errors. This happens also when I do a test connection. Answer: The first thing we need to establish is a real reason for any email sending error. Open the... Read More