How do I stop PDF-eXPLODE from processing a job? I terminated the PDF-eXPLODE in the Windows Task Manager but every time I start up it resumes
How do I stop PDF-eXPLODE from processing a job? I terminated the PDF-eXPLODE process in the Windows Task manager but every time I start up PDF-eXPLODE, the job processing resumes.
The .TMP file is the source output from Windows and if the file is currently in the PDF-eXPLODE print queue, it will continue to attempt to re-print, unless deleted. The file is in the format ~PD999.TMP where '999' is a random 3 digit alpha-numeric or numeric value. You need to delete the ."TMP" file from the appropriate location shown below.
PDF-eXPLODE Desktop (V1/ V2/ V3):
If your PC is Win XP, Win 2000 / 2003, then the TMP can be found here:
C:\Documents and Settings\<your account>\Local Settings\Temp\PDFeXplode\<your account> OR
If your version is Win Vista or Win 7 or Win 2008, then the TMP can be found here:
C:\Users\<your account>\AppData\Temp\PDFeXPLODE\<your account>
PDF-eXPLODE Version 3 & 4
If your version of PDf-eXPLODE is V3 or V4 and it is:
PDF-eXPLODE Print Server, CITRIX/Terminal Server or Report Server V3+ OR
PDF-eXPLODE Desktop, Print Server, CITRIX/Terminal Server or Report Server V4+
then the TMP file can be found here:
[PDF-eXPLODE Program folder]\TEMP\<your account>
You should also check the Processes tab in Windows Task Manager and check if pdf-explode.exe*32 and pdfexplodespl.exe*32 are still in memory - if so, please terminate these too.